Designing Innovative Business Solutions
Customer Experience Strategies
Consulting Services
Established in Canada, TGC offers business consulting in the domain of customer experience (CX)
We focus on sales and service for retail banking and retail branding across delivery channels. Our work was provided to leading brands in the GCC and MENA regions
Change Managenment
TGC offers vocational practices for enabling change including online training and OTJ coaching
For the Digital Assistance workplace, we design and facilitate online workshops in channel excellence, channel migration, talent acquisition, deployment and development
ABOUT US
The Global Cope (TGC) is a business consulting practice in the domain of customer experience (CX)
TGC offers CX strategy solutions, talent coaching and innovative workshops which inject growth, enable employees engagement and support the digital transformation within the organization
Digital Transformation is about CX. TGC focuses on CX across digital channels . Self Service and Assisted Self Service Channels are designed to boost CX, increase revenue and lower transaction cost
TGC was incepted in Toronto Canada in July 2011, by Mr. Adham A. Bahgat. A veteran CX consultant with over 25 years’ of experience in designing and delivering CX Strategies across organizations’ digital channels through workforce collaboration with leaders and frontliners to align the organization with the new strategic direction.
CONTACT US
GrEEK Campus
Bab El Louk
Cairo - Egypt